Senior expertise, without the overhead.
Flex provides controlled access to senior Microsoft 365 and security specialists — exactly when you need them. It is designed for organisations that want high-quality expertise, without the friction of ad-hoc contracting, open-ended projects, or long-term staffing commitments.
For organisations with roughly 10 to 300 employees, the challenge is rarely “not knowing security matters”. The challenge is capacity: complex changes still happen, incidents still occur, and architectural decisions still have to be made — but hiring multiple specialists is unrealistic, and project-based consulting often expands beyond what was intended.
Flex is built to solve that. Engagements are scoped, time-bound, and predictable. You get senior input where it matters most, while keeping ownership, responsibilities and decision-making clear.
What Flex is used for
Flex exists for moments that require depth: major tenant changes, hard technical decisions, security architecture, deep dives, and incident support. The goal is not to “add more meetings” — the goal is to make the right decision, implement it cleanly, and leave you with clarity and control.
Design reviews
Independent review of Microsoft 365 security design choices before they turn into costly mistakes.
- Conditional Access strategy reviews
- Identity & privilege hardening validation
- Security design “pressure testing”
Architecture changes
Senior guidance for structural changes that affect security posture, stability and long-term maintainability.
- Tenant restructuring and policy models
- Secure rollout strategies (phased, measurable)
- Balancing security with user experience
Deep dives & incident support
Support when something is unclear, urgent, or high-impact — with focus on root cause and lessons learned.
- Incident analysis and containment strategy
- Compromise assessment and remediation planning
- Post-incident hardening roadmap
Boundaries that keep engagements clean
Flex is intentionally structured to avoid the problems most organisations encounter with traditional consulting: unclear scope, shifting deliverables, and “project drift”. We keep Flex clean through boundaries that protect both you and us.
Predictable structure
Flex is delivered through clearly defined blocks of work. You know what you are buying, and we know what we are delivering.
- Clear scope per engagement
- Defined outputs: decisions, designs, changes or reports
- Time-boxed execution and handover
Clear ownership
We support decision-making and implementation — but we keep accountability and governance explicit.
- Roles, responsibilities and approvals are explicit
- Changes are documented and explainable
- Escalation paths are clear when risk increases
Flex can be used independently, but it becomes most powerful when your baseline is stable (Foundation) and your operations are continuous (Watch). Then Flex becomes the senior acceleration layer: deep expertise applied at the exact points where it creates the most impact.
What you gain with Flex
Flex gives you senior expertise when you need it, without turning it into an endless dependency. The result is cleaner architecture, fewer wrong turns, and faster progress on the decisions that matter most.
Better decisions
Senior-level review and guidance before changes become expensive to reverse.
Faster progress
Clear direction, less uncertainty, and fewer stalled projects.
Less risk
Security-sensitive changes implemented with discipline and governance.